Market fluctuations are inherently challenging when trading Contracts for Difference (CFDs), and users should no longer worry about the reliability of the platform itself. Especially for domestic traders, in the face of vague compliance statements, opaque capital flows and difficult-to-verify risk commitments on many international platforms, "trust" often becomes a passive gamble. Wmax knows that true trading freedom starts with absolute confidence in the security of the platform. Therefore, we start from the underlying structure and transform key guarantees such as fund isolation, negative balance protection, and no gambling mechanism into specific practices that are verifiable, traceable, and understandable, rather than staying at the level of marketing rhetoric.

Fund isolation: your money has nothing to do with the platform

All customer funds are 100% segregated and kept in Wmax, which is the core principle of the global financial industry to protect investor assets. Specifically, your deposit will not enter the company's operating account, but will be directly deposited into an independent trust account established by a licensed cooperative bank. This account is legally completely separated from Wmax's own assets. This means that even if the platform encounters extreme operating risks, your funds do not fall within the scope of bankruptcy liquidation and can still be returned in accordance with the law.

In addition, this custody arrangement is subject to regular third-party audits, and a summary of the fund segregation policy and partner bank information (subject to regulatory disclosure requirements) are provided in the user backend. We do not ask you to "believe" in our promises, but rather allow you to "verify" the true whereabouts of your funds - because real security is never built on slogans.

Liabilities are cleared and losses do not exceed the principal.

In extreme market conditions, users’ deepest fear is to lose more than their principal, or even owe debt to the platform. Wmax has a clear and mandatory protection mechanism for this: negative balance protection is turned on by default, and no application or additional settings are required. No matter you encounter a black swan event, a price gap or an instantaneous exhaustion of liquidity, the system will automatically clear the account net value to 0, ensuring that your maximum loss is strictly limited to the deposited principal.

This mechanism has been written into the user agreement and has legal effect. It is by no means a flexible clause "it depends on the situation". Since the launch of the platform, all users have not incurred negative balances due to violent market fluctuations. This is not only a reflection of technical capabilities, but also a firm protection of user rights.

The interests are aligned. We will not be your counterparty.

Deeper security comes from the transparency of the interest structure. Some platforms make money by acting as counterparties, naturally forming an antagonistic relationship with users, and may even interfere with order execution at critical moments. Wmax resolutely rejects this model and adopts a no-trader model. All orders are directly connected to the liquidity pools of multiple banks and institutions around the world. The platform does not participate in quotations, does not intervene in transactions, and does not hold user positions.

Our income only comes from transparent profit sharing of spreads and has absolutely nothing to do with your profit or loss. After each transaction is completed, the system automatically generates an execution report, clearly listing the actual transaction price, market mid-price, slippage value and liquidity source. You can call it at any time in the historical record for comparison. This mechanism design ensures that the interests of the platform and users are highly consistent - only if you succeed, we will be valuable; if you are safe, we will last long.

Local concerns and respect for Chinese users’ expectations

Finally, Wmax attaches great importance to the special concerns of Chinese users. Although we serve the global market, we always adhere to a responsible attitude: we do not actively carry out marketing activities to mainland Chinese residents and strictly abide by relevant cross-border financial guidelines; all risk warnings, fee descriptions, and user agreements are provided in simplified Chinese versions to ensure barrier-free communication of information; we resolutely oppose misleading propaganda such as "guaranteed capital" and "guaranteed profits", and insist on fully disclosing the high-risk attributes of CFD before opening an account.

We do not create illusions or exaggerate opportunities, but only provide an honest, clear, and verifiable trading environment. In this market full of uncertainty, Wmax is willing to be the guardian of certainty - because for you, trading is about real money; for us, trust must be down-to-earth.